Everything worked well and we were able to change our booking at Millenium Vilamoura with no problem when the rain affected our original booking.
Excellent service all round. Thanks Mark.
Clients going to Hacienda Del Conde in Tenerife should be aware that the journey is akin to a trip to a ski resort. If you are car sick think carefully!
Thanks Ed - another great trip
Fantastic holiday planned by Supertravel. The golf was out of this world, as were the hotels.
Had a great time Mark Thanks
Great as always!
Mark is very attentive and efficient
Another great trip expertly organised by Lee - Thank you
Another great trip, everything was exactly as planned by our travel Manager Lee.
Mark was very attentive and patient with my last minute queries re bags and room upgrade. All my calls were dealt with promptly and I was updated regularly re progress by both phonecall and email The Supertravel app is a very useful tool which I used often. Apart from having the travel itinerary to hand, I particularly like the Check In facility for quick access to My Booking on the airline’s website. I highly recommend this travel company!
We've used Supertravel for more than 35 years, and always found them competitive on price, but more importantly they deliver excellent customer service.
As ever, Lee Birkett did an amazing job for us. He is quick, efficient and very knowledgeable. We will definitely continue to use Supertravel and Lee.
Mark Vyner is exceptional in terms of support for booking our golf and now some other holidays. He is proactive and makes great suggestions and was a huge help when Jenny was taken ill in Fuerteventura in November 2024. I have just recommended Mark and Supertravel to 4 more people we met at the Abama recently when away. Thanks for your support.
Very well organised and prompt responses when needed. Excellent service
Professional support available throughout. Very comforting! First rate as always.
Mark Vyner was superb. Itinerary details of private transfers could be better
Thanks again to Mark who excelled with putting our golf trip to Arizona together. The accommodation and golf package worked a treat and surpassed our expectations.
Ed has arranged our golfing trips many times and each time it has been faultless. We will contact him again if we decide on another tropical trip. Thanks Ed.
Great Holiday - Lee organised everything seamlessly. We will be booking the same again for next year.
Lee sorted out yet another great golf holiday!
Excellent as usual
Thank you Supertravel (Mark). Another well organised holiday!
Excellent service!
Lee is very helpful, first class service as always. Thank you
All went smoothly as usual which is why we keep coming back to Supertravel!
Great 10 days at Elba Palace Fuerteventura.
Excellent as usual very efficient and happy to help. Misunderstanding with number of golf rounds due to us playing on first day. However an extra round was sorted out with the resort swiftly .
Might consider going again next year on our own. Belle Mare Plage was excellent.
One of my favourite holidays
Sir Howard Arriving at our Thames B&B, we're told by the landlady that in the event of an earthquake, we should assemble at the cattle grid.
We're not in England's Thames Valley - this is the historic town of Thames, 90 minutes' drive south-east of Auckland on New Zealand's North Island.
North Island is a top sailing spot
SO MUCH TO SEE & DO
This country's spectacular, exotic beauty was forged by earthquakes and volcanoes over millions of years. The South Island looks and even sounds like the Scottish Highlands. Parts of the North Island resemble Jurassic Park.
It's no surprise that Kiwi filmmaker Peter Jackson used his native country as the backdrop for The Lord Of The Rings. About a third of New Zealand's four-and-a-half million people live in Auckland, with the rest spread over a country slightly bigger than the UK.
Our trip was part normal holiday and partly to follow the British Lions rugby tour.
Arriving in Christchurch, we found it still scarred by the tragic 2011 earthquake - a constant reminder of how this lovely land came into being.
Driving south to Dunedin - so Scottish we had haggis and whisky for breakfast - we spent a glorious day exploring the craggy Otago Peninsula. We saw rare royal albatrosses with wings like wind turbines crash-land on a cliff to feed fluffy chicks too fat to move; we watched baby-blue penguins waddle up the beach at dusk for a cuddle, honking amorously; and we nearly tripped over a snoozing sea lion on windswept Allans Beach.
Sit back and enjoy views of the beautiful geysers in Rotorua
SWEET REMINDERS
New Zealand's endless miles of neat wooden bungalows, with pretty Victorian ornamentation, white picket fences and soporific verandas, filled me with nostalgia for my childhood in a wooden bungalow by the River Thames near Windsor.
There are two sets of initials a visitor to New Zealand should know: the All Blacks rugby team are the ABs - and SBs are sauvignon blanc wines.
VINEYARD TOURS
The New Zealand SB boom is exemplified by the Woolshed Vineyard, which produces Mud House wines in the Marlborough region at the top of the South Island. The Woolshed ranch was once a sheep farm, but the sound of shearing has been replaced by that of SBs being swirled round the palate by brilliant young winemaker Cleighton Cornelius.
Mud House was sporting enough to sponsor the British Lions - another reason to buy its excellent wines, including sauvignon blanc and pinot noir. After sipping several, we took a ferry to the North Island, passing many hidden sandy coves glinting in the moonlight.
Next we headed north to Rotorua, New Zealand's unofficial Maori capital. The Maoris came to New Zealand some 500 years before Captain Cook landed here in 1769, but no one is sure where from. Guesses range from Hawaii to Indonesia.
Maori chiefs handed sover-eignty of New Zealand to Britain in the 1840 Treaty of Waitangi.
Have your own beach bath at Hot Water Beach
A WARM WELCOME
Some say that NZ has made a greater success of integrating two ethnic groups with starkly contrasting cultures than any other country.
A fun way to experience New Zealand's natural underfloor heating is at Hot Water Beach, on the Coromandel Peninsula. Dig a hole in the beach, let the cold waves dilute the boiling sand and you have your own bubble bath. But beware: get the mix wrong and you'll be scalded where it hurts.
Simon wrapped up his trip watching the All Blacks
A FUN FINALE
We ended our tour in Auckland, where we joined thousands of British rugby fans who swapped beer, banter and ballads with the locals in harbourside bars and restaurants.
We stayed in Auckland's Ponsonby district, a kind of mini-Notting Hill with yet more quaint bungalows. They make for a novel skyline, with skyscrapers and the ocean right behind them.
We twice bumped into ex-Irish and Lions rugby pin-up Brian O'Driscoll in Ponsonby as well as AB star Beauden Barrett - though a friend laughed off our celebrity sightings, saying: 'There are so few people in New Zealand, you soon get to meet them all!'
First published in the Mail on Sunday - October 2017
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